Our outsourcing services can be divided into three major parts.
The Global IT Management Services is the most complete outsourcing level, including complete infrastructure and system-, network-, databases- and application management. Our Selective Outsourcing services are only focusing on one or more management aspects, like for example database administration. The required service level can be customized. Together with our consultants the appropriate Service Level Agreement indicators will be defined.
Additional advantages of the Cronos outsourcing services are:
- One central contact-person
- Different escalation possibilities (up to management level).
- Direct phone support for all first & second line problems.
- Assistance in strategic decisions for your IT infrastructure.
- Guaranteed Business continuity.