- Technical Expertise
- ICT Solutions
- Business Solutions
We understand that using the finest software and technology isn’t enough to satisfy your customer’s needs. It is the integrated approach of the complete customer experience that will convert a prospect into a client and a client into a loyal (and more spending) client. In the end, it’s the customer’s “share of wallet” what it’s all about.
CRM solutions enable organizations to deliver superior customer experiences and establish more profitable customer relationships.
We have a broad CRM experience in:
- Sales Force Automation
- Customer Services
- Campaign management
- Contact Centre and CTI
- Service Request Management
- Field Services - both on the business- and on the technical side.
We partner with Siebel, Salesforce.com, Microsoft CRM, Oracle CRM and XTi-Wepplix among others.